The New Normal for O&M


Course approved for AIA, BOC and BOMI ceu credits.

The way we manage buildings is likely to be different even after the COVID-19 pandemic is under control.

This course will examine strategies for keeping buildings clean and healthy now and in the future, including whole-building disinfection strategies and ideas for encouraging hygienic practices. 

Course Tuition: Free

Learning Objectives:

  • See how the built environment can affect occupant health.
  • Understand how COVID-19 has changed the way we look at individual hygiene and whole-building disinfection.
  • Hear how buildings have adapted to the new normal for O&M so far.
  • Learn about changes to O&M practices that may be necessary as buildings begin to reopen.

Bill McGarvey

Director of Training & Sustainability
Philip Rosenau Co.

Bill McGarvey is the Director of Training & Sustainability for the Philip Rosenau Company, a division of Imperial Dade, the leading independently owned and operated distributor of foodservice packaging, facilities maintenance supplies and equipment in the United States, Puerto Rico and the Caribbean. Bill is also a trainer and instructor associate with the Cleaning Industry Research Institute and has presented at CIRI Symposiums.

Patty Olinger

Executive Director
Global Biorisk Advisory Council (a division of ISSA)

Patty, the Executive Director of GBAC, a division of ISSA, is an international expert in the development and implementation of BioRisk management programs including educational programs. She has a true passion for Global Public Health Preparedness, Response and Recovery to emerging infectious diseases.

Patrick Okamura

Facility Manager
BAE Systems Phoenix Campus

Patrick Okamura is the Facility Manager for the BAE Systems Phoenix Campus. In this role, Patrick manages the sites Operations & Maintenance, Project Management, Occupant Services, and Facilities Administration in support of the sites operations’ and business needs. Patrick also facilitates the sites Crisis Management Plan, collaborates with the site SHE and Operations teams. Patrick holds several certifications from the International Facility Management Association, US Green Building Council and the National Registry for Environmental Professionals. Patrick chairs the Operations, Maintenance, Health and Safety Community and a Fellow for the International Facility Management Association.